Page 1 of 1

"Upload failed" when adding box art

Posted: Mon Feb 18, 2019 4:36 pm
by koyaan
Don't think I saw anyone post about this, but I'm getting an "upload failed" message whenever I try to add box art to a new game entry. I've tried several game pages, using box art in both .jpg and .png format. Not sure if it's an issue with the system or just user error, but any tips would be appreciated.

Re: "Upload failed" when adding box art

Posted: Mon Feb 18, 2019 11:30 pm
by Leo_Pride
What platform / browser combination are you using?
I know Chrome derivatives on Android have trouble using one of the two upload methods, though I don't recall which one offhand.

Re: "Upload failed" when adding box art

Posted: Tue Feb 19, 2019 8:17 pm
by Zer0xFF
the issue here was our Storage was full, and its been expanded with another 100GB, so everything should be fine now.

"Upload failed" when adding box art

Posted: Fri Aug 30, 2019 10:35 pm
by Lenabemi
I dont post as much as I used to.
But when I do, I usually have found an artist/gallery/pool of something with a lot of images and I hit the limit with that

Re: "Upload failed" when adding box art

Posted: Fri Sep 20, 2019 5:10 pm
by MrPeach-2
I am also having the same problem uploading a cover image for Pump It up: Exceed.

Using Firefox on Windows 10.

And what is a UID?

Re: "Upload failed" when adding box art

Posted: Sat Sep 28, 2019 11:16 am
by Zer0xFF
@MrPeach-2, I just checked the log, I'm setting this error for "Pump It Up: Exceed"

Code: Select all

Exception: Unsupported image
I've been looking around the site and found few other images that are also triggering this error, all you need to do, is open the image in any image editor and save it again as png or jpg, then try again with that new image.

Re: "Upload failed" when adding box art

Posted: Sat Oct 19, 2019 7:58 pm
by Zer0xFF
@EmileTof can you tell me which game that was? so I can look at the logs to see what's wrong.