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Games not adding
Posted: Sat Apr 22, 2023 6:58 pm
by bushyman
Hey all. So every once and a while I add a game and it does not show up in the app. This happens maybe once every 20 games I add. Shows up online but no matter what it does not show up in app. One I added today: Sacred Blaze on PS2. Please help!
Re: Games not adding
Posted: Tue Apr 25, 2023 7:41 am
by Leo_Pride
There's not currently an official TGDB app.
Is this perhaps regarding GamEye, or a different app?
Re: Games not adding
Posted: Wed Apr 26, 2023 8:30 pm
by bushyman
Oh. Gameye yes. Thought it was one in the same!
Re: Games not adding
Posted: Thu Apr 27, 2023 5:19 pm
by StainlessSteelRat
It's a bug, come to the discord via the "connect" tab on the side and join the beta and see if it fixes the issue!
Re: Games not adding
Posted: Mon May 29, 2023 7:19 am
by organicsailor
Is the
redactle problem finally resolved?
Re: Games not adding
Posted: Sun Jun 18, 2023 1:10 pm
by djkingaling
Seems like the issue might not be fixed? I added this game the other day for XSX, but it's still not showing up on GamEye.
https://thegamesdb.net/game.php?id=115657
Re: Games not adding
Posted: Sun Jun 18, 2023 4:45 pm
by Leo_Pride
I just tried it on the 99000637 beta, seems to be present and functioning as intended. Perhaps the app's cache corrupted and, after making a manual backup, should be cleared (note: NOT app data, as I believe that would remove your collection)?
Re: Games not adding
Posted: Fri Jun 30, 2023 4:06 am
by jordanmaddox
It seems that the problem may not be resolved?
drift hunters
Re: Games not adding
Posted: Mon Jul 03, 2023 10:05 am
by PeteOC
Any games that are not appearing in GamEye need to be raised via their support team. We cannot fix their problems, check that the game is available on the site before reporting issues.
Re: Games not adding
Posted: Tue Jul 25, 2023 1:10 am
by victorpatrick
Update the App: Ensure that you are using the latest version of the app. Sometimes, older versions may have bugs that are fixed in newer updates.
Wait for Database Update: If the app uses an external database, it might take some time for the database to update with the latest additions.
Check for Similar Titles: Verify that there are no other games with similar names that might be overshadowing the new addition.
If you have already tried the above steps and the problem persists, reaching out to the app's support team is the best course of action. They can investigate the issue further and provide personalized assistance.
Bitlife